Privacy Policy
At Canacast IPTV, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or use our IPTV services. By accessing our services, you agree to the terms of this policy.
1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
Personal Information: Name, email address, billing address, and phone number (only if voluntarily provided).
Payment Details: We do not store or process any credit card or payment details directly on our website. Payments are securely handled through trusted third-party providers (e.g., PayPal or other secure payment links).
Device & Usage Data: We may collect anonymized data about the type of device used, operating system, and general usage for performance optimization.
2. How We Use Your Information
We use your information to:
Process orders and activate IPTV subscriptions
Provide customer support and technical assistance
Send service-related communications and updates
Improve our website performance and user experience
Prevent fraudulent activity and ensure account security
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
We use cookies to:
Improve website functionality
Remember your preferences
Analyze site traffic and usage patterns
You can adjust your browser settings to disable cookies at any time, though some features may not function properly without them.
4. Payment Security
We take security seriously. All payments are processed via secure, encrypted third-party platforms like PayPal. We do not collect, store, or have access to your full credit card information at any time.
5. Third-Party Links
Our website may contain links to third-party websites (e.g., app download pages or payment providers). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
6. Your Rights
You have the right to:
Access the personal data we have about you
Request correction or deletion of your information
Opt-out of receiving promotional emails or messages
To exercise any of these rights, please contact us at:
📧 [email protected]
7. Data Retention
We retain your information only as long as necessary to:
Maintain your account
Fulfill legal or regulatory obligations
Improve customer experience
When your data is no longer needed, it is securely deleted.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back regularly to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us at:
